We would like 9 icons for our new Website and the icons must fit the services that we offer. RED Technologies have two (2) main services; first is Utility Infrastructure Services and second is IT Managed Services which will be represented by two main icons and each of these main icon will have sub-categories which will be represented by the sub-icons below.
Main icon# 1: RED Utility Infrastructure Services
A specialist in the construction and maintenance of Utility Infrastructure that includes both Outside and Inside plant. Over ten years experience of working throughout the Asia Pacific Region with major Asian, American and European Telecommunications Providers.
The following will be the sub-categories for main icon#1
Sub-icon# 1: Outside Plant and Inside Plant Professional Services
Experts in the construction and maintenance of Metro Networks, Back-haul, Front-haul, Customer connections, buildings connections and POPS.
This service includes:
• Turnkey Project and Programme Management
• Network Design and Consultancy
• Feasibility Studies
• Pre Consultation
• Tender Management including Documentation
• Construction Management
• Network Audits and Documentation Updates
• Documentation Management and Data Storage
Sub-icon# 2: Fibre Optic Network Professional Services
A specialist in the design, build and maintenance of Fibre Optic Networks with Thousands of kilometers of fibre installed and under management. Includes Fibre Network Design, Audits, Performance Analysis and Documentation Management.
This service includes:
• Turnkey Project and Programme Management
• Design and Consultancy
• Feasibility Studies
• Tender Management including Documentation
• Installation Management
• Testing and Commissioning
• Network Audits and Documentation Updates
• Documentation Management and Data Storage
• Existing Network Performance Analysis
Sub-icon# 3: Utility Maintenance Services
Turnkey maintenance of Utility Networks including Preventative, Planned and 24 x 7 x 365 Emergency Restoration with hundreds of kilometers of networks for International Telecom Providers under management.
Sub-icon# 4: Safety
At RED Technologies the safety of our employees and those of contractors is our top priority.
We have an ongoing safety-training programme that ensures all employees have the specific safety training required to perform their jobs.
Main icon# 2: RED IT Managed Services
RED provides fully integrated, end-to-end multi-technology IT & Telecommunications services and solutions. From Review and Design through to Testing, Commissioning and Maintenance. A vendor neutral policy ensures that tailor-made is recommended for every project. These incorporate the demands of business today and the expansion requirements for tomorrow. We are your partner of choice in Information, Communication & Technology services and solutions (ICT).
RED provides a vast range of professional services in 3 key categories:
1. Managed Services
2. Professional Services
3. Maintenance & Support Services
We create & unify Innovation, Strategy, Expertise and Knowledge for all challenging opportunities in your business. We focus to create the foundation to support the success and profitability of your business through ICT. Our services also include IT Human Resource, IT consulting, and Project Management. IT managers and executives can also count on our expertise in infrastructure, security and control, compliance, and disaster recovery planning.
Our IT consulting services also specializes in a wide range of information technology solutions for your company, including network management, system assessment, project management, network design, integration and security, IT infrastructure design, risk assessment, contingency planning, compliance consulting, and many other information technology services and IT operations.
The following will be the sub-categories for main icon#2
Sub-icon# 1: Managed Services
RED Managed services let’s businesses outsource their day-to-day IT and Telecom management responsibilities as a strategic method for improving operations, operational scalability and cost savings. RED delivers the technical expertise providing a comprehensive, integrated suite of services to manage your business operations as a single entity and single point of accountability.
IT outsourcing reduces operational costs, improves service levels and provides other efficiency and operational improvements.
RED Managed Services Includes:
• Data Center Management
• Network Management
• Server Management
• Service Desk/ Help Desk Management
• Desksite / Desktop Support Management
• IT Infrastructure Management
• Install, Move, Add & Change (IMAC)
• RED IT Maintenance Support (RITA)
• IT Outsourcing
• IT Staffing
Sub-icon# 2: Professional Services
RED offers comprehensive IT & Telecom professional services. Services are customised to meet each individual business sector's market drivers, needs, and concerns. Our core services focus within each field environmental, planning, management consulting, design, engineering, construction management, operations & maintenance.
• Design & Consulting Services: Developing strategic IT infrastructure plans, infrastructure assessments, single point of failure analysis and transformation business strategies and processes
• Project, Programme, Migration Management Services: Knowledge, experience and resources to initiate, plan, execute and migrate IT & Telecom projects.
• Engineering Services: Single point contact and accountability for IT & Telecom project execution.
• Audit & Compliance Services: Deliver detailed recommendations on how to eliminate vulnerabilities and mitigate risk on the IT & Telecom Infrastructure and environment.
• Single Point of Failure Analysis
Sub-icon# 3: Maintenance & Support Services
RED IT Assistance (RITA) can deliver the end-to-end desktop support you need. Using a combination of centralized remote and onsite support services, we can effectively manage your environment, help reduce costs and enable you to focus on your core business.
We manage every aspect of desktop support from initial system deployment, to warranty and post-warranty break/fix support to ongoing patch management and asset management.
Our maintenance support service includes:
• RED IT Assistance Maintenance & Support (RITA)
• RED OffSite Storage Service
• Remote TechSupport (SMARTHands)
Our commitment to process improvement, proactive incident reduction and remote resolution ensures that we keep your costs low while delivering the high quality support services your workforce needs. We follow industry best practices ITIL V3 standards to ensure that we deliver consistent, effective services in the most efficient way.